Privacy Policy

Introduction

Freesom LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.freesomllc.com), contact us, or use our services, including translation, interpretation, consultation, transcription, and related linguistic services.

By using our website or services, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and organization details when you contact us or request a quote.
Service Information: materials or documents you provide for translation, interpretation, or consultation purposes.
Technical Information: data automatically collected through cookies and analytics tools, including your browser type, device, IP address, and interaction with our site.

How We Use Your Information

We use your data to:

Provide, manage, and improve our services.
Respond to inquiries, requests, or quotations.
Communicate with you about projects, updates, or service improvements.
Ensure compliance with legal and contractual obligations.
Maintain internal records and quality assurance.

We will never sell, rent, or trade your personal information to third parties.

Data Storage and Security

We implement appropriate administrative and technical security measures to protect your information from unauthorized access, alteration, or disclosure.
Sensitive project files are handled under strict confidentiality and stored securely in encrypted environments.

Sharing of Information

We may share data only when:

Required by law or legal authorities.
Necessary to complete projects (e.g., sharing with vetted professional translators or consultants under a confidentiality agreement).
Required by payment processors or IT service providers assisting us in website or business operations.

All partners and contractors are required to maintain strict confidentiality standards.

Cookies and Analytics

Our website may use cookies and third-party analytics (like Google Analytics) to enhance user experience and monitor traffic.
You can modify your browser settings to block cookies if you prefer, though some website features may not function properly.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or correct your personal data.
Request deletion of your data.
Withdraw consent to data processing.
File a complaint with a data protection authority if you believe your rights are violated.

You can exercise these rights by contacting us at info@freesomllc.com.

Retention of Data

We retain personal and project-related data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

Freesom LLC
Email: info@freesomllc.com
Website: www.freesomllc.com
Baidoa, Southwest State, Somalia